Thank you for visiting and shopping at Sainutz! We strive to offer the best service possible and want to make sure your shopping experience is as smooth as possible. Below is an overview of our shipping policy to help guide you through our process.
Shipping Rates & Delivery Times
We offer a variety of shipping options to ensure that your products arrive as quickly as possible. Please note that the shipping times may vary depending on your location.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Next business day delivery (available for select locations)
All shipping times are estimates and may vary due to external factors such as weather, holidays, or customs delays.
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Please note that during high-demand seasons, processing times may be slightly longer.
Shipping Costs
Shipping costs are calculated based on your order’s weight, dimensions, and delivery address. The exact shipping cost will be displayed during checkout before you finalize your order. We also offer free shipping on orders over a certain amount (check our website for details).
International Shipping
We currently offer international shipping to select countries. International shipping times and costs will be displayed during checkout. Please be aware that customs duties, taxes, and import fees may apply to international orders, and customers are responsible for these charges upon delivery.
Tracking Your Order
Once your order has been shipped, you will receive an email containing tracking information. You can also track your order by logging into your account on our website.
Lost or Damaged Items
While we take great care in packaging and shipping your order, Sainutz is not responsible for lost, stolen, or damaged items during transit. However, if you experience any issues with your shipment, please contact our customer service team, and we will assist you in resolving the matter.
Address Accuracy
Please make sure that your shipping address is correct before completing your order. We are not responsible for delayed or undeliverable orders due to incorrect or incomplete addresses.
Returns & Exchanges
If you need to return or exchange an item, please review our Return & Exchange Policy [link to return policy page] for further instructions.
Contact Us
If you have any questions regarding shipping or need assistance, please feel free to contact us at:
- Email: admin@sainutz.com
- Phone: +91 82203 63203
- Address: No.105, Mariyamman Koil street, Arisiperiyankuppam, Cuddalore, Tamilnadu – 607401
Thank you for shopping at Sainutz! We appreciate your business and are committed to providing excellent customer service.